Product FAQ's: Artisanal Popcorn and Nuts

All you need to know about our gourmet popcorn and nuts!

Our Gourmet Popcorn is handcrafted in small batches every single day!


I just placed my order online. When will I receive my shipment?

Order will be fulfilled within a week and shipped within 2-3 weeks from day of purchase. 

If it has been over 3 weeks from the date of your receipt please email us at orders@goldathletics.com.

Will I received tracking when my order ships?

Yes, Tracking is emailed to you once the order has been fulfilled, email comes from tracking@shipstation.com. Please be sure to check your spam folder.

How is my order shipped?

Orders are meticulously hand-packed and shipped using FedEx 2nd Day Air, ensuring swift delivery to your doorstep. Once your order is on its way, you'll receive tracking details via email to keep you in the loop. And if temperatures are higher in your area, especially for orders with sweet varieties, rest assured that we include dry ice or ice packs to maintain freshness and product integrity during transit. We strive to make sure your items arrive in perfect condition, and your satisfaction is our priority.

Who makes the popcorn and nuts?

We have an exclusive partnership Popinsanity Artisanal Popcorn because they pride themselves on producing delicious specialty popcorn using the finest ingredients. They excel at crafting gift-worthy packaging and custom flavors that please every palate!

How long does popcorn stay fresh?

Our gourmet popcorn is hand-crafted in small batches daily. All our items are marked with a “best before” date.  Custom Team Tins stay fresh for 2 months from when they are shipped. Our artisans recommend storing uneaten portions in an air-tight container to maintain freshness.

Which popcorn flavors are gluten free?

Most of our flavors do not contain any gluten excluding Cookies and Cream & S’mores. However, we are not a gluten-free facility (yet). We cannot prevent cross contamination due to shared equipment during the cooking and packing process – We do however clean the equipment thoroughly between each batch. Therefore, our products are not labeled or sold as gluten free.

Are these products vegan friendly?

Most of our flavors are vegan friendly but we are not vegan certified (yet), however only our S’mores, Rocky Road and Peppermint Hot Chocolate flavors are NOT vegan as they contain kosher fish gelatin. We do not use any meat or dairy in our products or equipment, which makes us vegetarian-friendly.

Where can I find allergen information?

Products may contain coconut, soy, tree nuts & wheat. In addition, they are manufactured in a plant that processes soy, peanuts, tree nuts and wheat products. All of our products have clear Allergen information on the back of each bag or product as well as on the product page on this website. 

What dietary restrictions should I be aware of?

Products may contain coconut, soy, tree nuts & wheat. In addition, they are manufactured in a plant that processes soy, peanuts, tree nuts and wheat products. We recommend reading the nutritional information for each product prior to purchase.

Nutritional facts on popcorn?

CLICK HERE to view the full nutritional guide & ingredient list on our sweet treats!

Do the 12oz bags of popcorn weigh 12oz?

No, the popcorn is by volume not by weight.

Nutritional facts on nuts:

CLICK HERE to view the full nutritional guide & ingredient list on our sweet treats!

Where is this product manufactured and shipped from?

New York

 

If there are any further inquiries or issues that haven't been addressed above, please feel free to reach out to us via email at orders@goldathletics.com.