---
title: "Product FAQ's: Artisan Soft Pretzels"
description: Question about pretzels? Read on for more info.
---
[Skip to content](https://info.goldathletics.com/helpdesk/product-faqs-artisan-soft-pretzels-1#main-content)
English
Show submenu for translations
[More support](https://info.goldathletics.com/helpdesk/kb-tickets/new?hsLang=en)
Open main navigation
Close main navigation
- English
Show submenu for translations
- [More support](https://info.goldathletics.com/helpdesk/kb-tickets/new)
Hello! How can we help you?
- There are no suggestions because the search field is empty.
1. [Gold Athletics Help Center](https://info.goldathletics.com/helpdesk?hsLang=en)
2. [I'm the Parent/Guardian of a Participant](https://info.goldathletics.com/helpdesk/im-the-parent-guardian-of-a-participant?hsLang=en)
3. [Ship-to-Home Products](https://info.goldathletics.com/helpdesk/im-the-parent-guardian-of-a-participant?hsLang=en#ship-to-home-products)
# Product FAQ's: Artisan Soft Pretzels
## Question about pretzels? Read on for more info.
**When will the supporters/customers receive their order?**
Orders will be fulfilled within a week and shipped within 2-3 weeks from day of purchase.
If it has been over 3 weeks from the date of their receipt please have them email us at orders@goldathletics.com.
**Will I received tracking when my order ships?**
Yes, Tracking is emailed to you once the order has been fulfilled, email comes from tracking@shipstation.com. Please be sure to check your spam folder.
**How is their order shipped?**
UPS Ground
**Are the pretzels shipped frozen?**
No. We ship all our pretzels fresh the day they are baked. Please have them follow the enclosed instructions upon delivery.
**How perishable are these pretzels?**
Pretzels should be frozen the day they arrive if they are not consumed. All pretzels come in a freezer safe bag ready for easy storage.
**How long do they last in the freezer? How about the refrigerator?**
Pretzels should not be stored in the refrigerator. However, our pretzels will last in the freezer for up to 6 months from the day they are received! If they aren't going to eat them all right away, they should put them into the freezer right away.
**Where can they find nutrition facts on the pretzels?**
[CLICK HERE](https://info.goldathletics.com/hubfs/Pretzel%20Nutrition%20Facts-1.pdf?hsLang=en) to view a printable file with all the info needed to enjoy these delicious treats!
**Where can they find warming instructions for the pretzels?**
[CLICK HERE](https://info.goldathletics.com/hubfs/STH%20Product%20Flyers/Milwaukee%20Pretzel%20Heating%20Flyer.pdf?hsLang=en) for a printable PDF with our most common storage FAQ's and warming instructions for each product! Instructions are also located in their order.
**Can they heat the pretzels any other way?**
We recommend that they heat up the pretzels using a conventional oven or toaster oven to provide an authentic pretzel experience.
**Are these pretzels gluten free?**
No they are not.
**Are these products vegan friendly?**
No, they are not as we use butter in our dough.
**What dietary restrictions should I be aware of?**
Wheat and milk are used in the dough but the pretzels are peanut and tree nut free.
**Where are these made and shipped from?**
Milwaukee Wisconsin
**Where are the ingredients sourced?**
Ingredients are US sourced
**If there are any further inquiries or issues that haven't been addressed above, please feel free to reach out to us via email at orders@goldathletics.com.**
- [I'm a Supporter/Customer](https://info.goldathletics.com/helpdesk/im-a-supporter-customer?hsLang=en#main-content)
- [General Order FAQ](https://info.goldathletics.com/helpdesk/im-a-supporter-customer?hsLang=en#general-order-faq)
- [Ship-to-Home Products](https://info.goldathletics.com/helpdesk/im-a-supporter-customer?hsLang=en#ship-to-home-products)
- [Digital Gold Cards and the GoldDeals+ App](https://info.goldathletics.com/helpdesk/im-a-supporter-customer?hsLang=en#digital-gold-cards-and-the-golddeals-app)
- [Gold Cards and Gold Tickets](https://info.goldathletics.com/helpdesk/im-a-supporter-customer?hsLang=en#gold-cards-and-gold-tickets)
- [Data Privacy and Security](https://info.goldathletics.com/helpdesk/im-a-supporter-customer?hsLang=en#data-privacy-and-security)
- [Donations & Sweepstakes](https://info.goldathletics.com/helpdesk/im-a-supporter-customer?hsLang=en#donations-sweepstakes)
- [I'm a Coach, Booster, or Team Leader](https://info.goldathletics.com/helpdesk/im-a-coach-booster-or-team-leader?hsLang=en#main-content)
- [New/Prospective Team Leaders](https://info.goldathletics.com/helpdesk/im-a-coach-booster-or-team-leader?hsLang=en#new-prospective-team-leaders)
- [Current/Returning Team Leaders](https://info.goldathletics.com/helpdesk/im-a-coach-booster-or-team-leader?hsLang=en#current-returning-team-leaders)
- [Ship-to-Home Products](https://info.goldathletics.com/helpdesk/im-a-coach-booster-or-team-leader?hsLang=en#ship-to-home-products)
- [Data Privacy and Security](https://info.goldathletics.com/helpdesk/im-a-coach-booster-or-team-leader?hsLang=en#data-privacy-and-security)
- [I'm a Participant in a Fundraiser](https://info.goldathletics.com/helpdesk/im-a-participant-in-a-fundraiser?hsLang=en#main-content)
- [Data Privacy and Security](https://info.goldathletics.com/helpdesk/im-a-participant-in-a-fundraiser?hsLang=en#data-privacy-and-security)
- [Ship-to-Home Products](https://info.goldathletics.com/helpdesk/im-a-participant-in-a-fundraiser?hsLang=en#ship-to-home-products)
- [GA App FAQ](https://info.goldathletics.com/helpdesk/im-a-participant-in-a-fundraiser?hsLang=en#ga-app-faq)
- [I'm the Parent/Guardian of a Participant](https://info.goldathletics.com/helpdesk/im-the-parent-guardian-of-a-participant?hsLang=en#main-content)
- [The GA App FAQ's](https://info.goldathletics.com/helpdesk/im-the-parent-guardian-of-a-participant?hsLang=en#the-ga-app-faqs)
- [Ship-to-Home Products](https://info.goldathletics.com/helpdesk/im-the-parent-guardian-of-a-participant?hsLang=en#ship-to-home-products)
- [Data Privacy and Security](https://info.goldathletics.com/helpdesk/im-the-parent-guardian-of-a-participant?hsLang=en#data-privacy-and-security)
- [I'm a Merchant/Vendor for Fundraising Products](https://info.goldathletics.com/helpdesk/im-a-merchant-vendor-for-fundraising-products?hsLang=en#main-content)
- [Merchant](https://info.goldathletics.com/helpdesk/im-a-merchant-vendor-for-fundraising-products?hsLang=en#merchant)
- [I'm a Gold Athletics Rep](https://info.goldathletics.com/helpdesk/im-a-gold-athletics-rep?hsLang=en)
[.png?width=200&height=113&name=GA%20Logo%20Black%20(R).png "GA Logo Black (R)")](http://www.goldathletics.com)
[mailto:email@email.com](mailto:email@email.com)
Copyright © 2025, Gold Athletics -