Product FAQ's: Freeze-Dried Candy

All you need to know about our freeze-dried candy!

Discover the Magic of Freeze-Dried Candy!

 

I just placed my order online. When will I receive my shipment?

Order will be fulfilled within a week and shipped within 2-3 weeks from day of purchase. 

If it has been over 3 weeks from the date of your receipt please email us at orders@goldathletics.com.

Will I received tracking when my order ships?

Yes, Tracking is emailed to you once the order has been fulfilled, email comes from tracking@shipstation.com. Please be sure to check your spam folder.

How is my order shipped?

Orders are meticulously hand-packed and shipped using FedEx 2nd Day Air, ensuring swift delivery to your doorstep. Once your order is on its way, you'll receive tracking details via email to keep you in the loop. And if temperatures are higher in your area, especially for orders with sweet varieties, rest assured that we include dry ice or ice packs to maintain freshness and product integrity during transit. We strive to make sure your items arrive in perfect condition, and your satisfaction is our priority.

What is the Freeze-Drying Process?
  1. Quick Freezing: Initially, the candy is rapidly frozen, causing the moisture to solidify and the sugars to stabilize in a cold state.
  2. Vacuum Application: The frozen candy is then placed in a vacuum chamber, significantly lowering the surrounding pressure and the water’s boiling point.
  3. Sublimation Magic: In this vacuum state, the solid water (ice) in the candy undergoes sublimation, transitioning directly into vapor without becoming liquid.
  4. Sugar Expansion: As the water vaporizes, the structure of the candy expands. This unique phenomenon occurs as the tightly packed sugar crystals within the candy become airy and porous, giving the candy its characteristic crunch.
  5. Dehydration & Intensification: The removal of moisture through sublimation results in a thoroughly dehydrated product. This not only preserves the candy but also intensifies its flavors and gives it a fascinating, crunchy texture.
How long does freeze-dried candy stay fresh?

12 months sealed at room temperature

Which flavors are gluten free?

All flavors are gluten free

Are these products vegan friendly?

Melt awayz (which are taffys) have eggs and Peach Puffs and Sour Swirls and CandieMallows have Fish Gelatin

Where can I find allergen information?

All of our products have clear Allergen information on the back of each bag or product as well as FAQ site CLICK HERE

What dietary restrictions should I be aware of?

Products may contain coconut, soy, tree nuts & wheat. In addition, they are manufactured in a plant that processes soy, peanuts, tree nuts and wheat products. We recommend reading the nutritional information for each product prior to purchase.

Nutritional/Ingredient facts on freeze-dried candy?

CLICK HERE to view the full nutritional guide & ingredient list on our sweet treats!

Do the 6oz bags of popcorn weigh 6oz?

No, the freeze-dried candy is by volume not by weight.

2 bags are about 4-5 cups

Where is this product manufactured and shipped from?

New York

 

If there are any further inquiries or issues that haven't been addressed above, please feel free to reach out to us via email at orders@goldathletics.com.