Product FAQ's: Freeze-Dried Candy
All you need to know about our freeze-dried candy!
Discover the Magic of Freeze-Dried Candy!
When will the supporters/customers receive their order?
Orders will be fulfilled within a week and shipped within 2-3 weeks from day of purchase.
If it has been over 3 weeks from the date of their receipt please have them email us at orders@goldathletics.com.
Will they receive tracking when their order ships?
Yes, Tracking is emailed to them once the order has been fulfilled, email comes from tracking@shipstation.com. Please have them check their spam folder if they do not see the email.
How is their order shipped?
Orders are meticulously hand-packed and shipped using FedEx 2nd Day Air, ensuring swift delivery to the supporters doorstep. Once the order is on its way, they will receive tracking details via email to keep them in the loop. If temperatures are higher in their area, especially for orders with sweet varieties, rest assured that we include dry ice or ice packs to maintain freshness and product integrity during transit. We strive to make sure the items arrive in perfect condition, and their satisfaction is our priority.
- Quick Freezing: Initially, the candy is rapidly frozen, causing the moisture to solidify and the sugars to stabilize in a cold state.
- Vacuum Application: The frozen candy is then placed in a vacuum chamber, significantly lowering the surrounding pressure and the water’s boiling point.
- Sublimation Magic: In this vacuum state, the solid water (ice) in the candy undergoes sublimation, transitioning directly into vapor without becoming liquid.
- Sugar Expansion: As the water vaporizes, the structure of the candy expands. This unique phenomenon occurs as the tightly packed sugar crystals within the candy become airy and porous, giving the candy its characteristic crunch.
- Dehydration & Intensification: The removal of moisture through sublimation results in a thoroughly dehydrated product. This not only preserves the candy but also intensifies its flavors and gives it a fascinating, crunchy texture.
12 months sealed at room temperature
All flavors are gluten free
Are these products vegan friendly?
Melt awayz (which are taffys) have eggs and Peach Puffs and Sour Swirls and CandieMallows have Fish Gelatin
All of our products have clear Allergen information on the back of each bag or product as well as FAQ site CLICK HERE.
What dietary restrictions should supporters be aware of?
Products may contain coconut, soy, tree nuts & wheat. In addition, they are manufactured in a plant that processes soy, peanuts, tree nuts and wheat products. We recommend reading the nutritional information for each product prior to purchase.
Nutritional/Ingredient facts on freeze-dried candy?
CLICK HERE to view the full nutritional guide & ingredient list on our sweet treats!
Do the 6oz bags of freeze-dried candy weigh 6oz?
No, the freeze-dried candy is by volume not by weight.
2 bags are about 4-5 cups
Where is this product manufactured and shipped from?
New York
If there are any further inquiries or issues that haven't been addressed above, please feel free to reach out to us via email at orders@goldathletics.com.