Question about tumblers? Read on for more info.
When will will the supporters/customers receive their order?
Orders will be fulfilled within a week and shipped within 2-3 weeks from day of purchase.
If it has been over 3 weeks from the date of their receipt please have them email us at orders@goldathletics.com.
Will they receive tracking when their order ships?
Yes, Tracking is emailed to them once the order has been fulfilled, email comes from tracking@shipstation.com. Please have them check their spam folder if they do not see the email.
How are orders shipped?
Orders are shipped USPS Ground
Are Tumblers dishwasher safe?
It's recommended that all tumbler parts are hand-washed to maintain their durability. The factory claims that excessive heat in dishwashers can break down the copper lining that keeps drinks colder and hotter for longer periods of time. Do NOT microwave.
Will the tumblers keep things hot or cold?
Yes to both! Specifications of each tumbler are in the product description.
Is there some sort of guarantee that there is no lead in the tumblers?
Our vendor does not use any "plug" at the bottom of their tumblers like Stanley. All of the drinkware is manufactured to meet the Porp 65 requirement of no harmful chemicals, materials, etc. and has had no reported issues/problems since they have been selling stainless steel drinkware.
The vendor also has an inspector that approves all shipments prior to shipping and conducts "swab test" on the tumblers that determine if there is any lead present.
There have been NO Lead content detected in any of our tumblers
If the customer/supporter has any further inquiries please have them email Customer Service at orders@goldathletics.com.